The Gift Affair jobs - Customer Service

Customer Service

The Gift Affair
experience Fresher
salary Salary not disclosed
qualification
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Posted: 2 Years ago
Views: 0
Applications: 0
Openings: 1

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Work on complete client ownership and manage inbound customer queries on over chat and email
2. Ensure customer is heard throughout escalation process in the event of escalations
3. Conduct demos walkthroughs etc for clients as well as brokers and partners
4. Assist customers through occasional phone calls
5. Handle payments and related operations
6. Provide customer insights and bug reports to tech and product teams for feature improvement
Skill(s) required
  • MS-Word
  • Accounting
  • MS-Excel
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Hindi Proficiency (Spoken)

  • Who can apply

    Only those candidates can apply who:

    are available for full time (in-office) internship

    are from Bangalore, Bangalore

    have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. Must have advantage if proven customer support experience

    2. Must have excellent written communication skills in English

    3. Must have a keen willingness to learn new things

    4. Must have patience, maturity and genuine customer empathy

    5. Must have a proactive attitude, initiative taker, finisher

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Job offer
  • Number of openings
    1

    Certificate: Will be provided at the end of the Internship


    Job Particulars

    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id674689
    StateKarnataka
    Country India

    About Company

    The Gift Affair

    We are an eCommerce company that provides premium gifting solutions for personal as well as corporate gifting. We believe in making gifting easier and meaningful.
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