Job description
International BPO - Voice Process (US collections process)
Position Title - Executive - Customer Service
Location Pune
Highlights:
·Best In Market Salaries from 2.4 lakhs up to 4 lakhs
· 6-week new hire training program
· Unlimited Incentive Plan with transparent KRA's
· Enhance your Analytical/Decision Making & Negotiation skills
·Cross functional Growth opportunities within 6 months for experienced candidates
·Free Medical/Life insurance
·Employee Centric Policies
· Free Home Pick & Drop Transportation
· Fixed shifts
· 8-hour shifts [Including the 45 min break]
· Free transport [Home pick-up & drop]·
· Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating the overdue payment, on behalf of the client.
Position requirements:
· Good English verbal skills required
· This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
· Sunday fixed Off & Alternate Saturday Working
· Candidates with experience in collections or mortgage services will have an advantage
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