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GCB Operations Associate

BT
Experience : 0 to 3 Years
Location : Gurgaon
Job Role : HR
Posted on 07 Oct 20
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Job DescriptionLast Date 07 Dec 20
You'll Have The Following Responsibilities
  • Perform critical tasks relating to the preparation and production of customer invoices in different regions, together with associated reports
  • Follow through tasks and take ownership to ensure they are completed to the required standards
  • Deliver excellent customer service consistently
  • Escalate queries to a team manager as appropriate, and ensure such queries are completed in a timely fashion
  • Ensure all requests are handled within required service standard
  • Establish and maintain effective working relationships with colleagues and customers
  • Continuous development of skills and knowledge necessary for the role, and take responsibility for own learning
  • Analyse and interpret financial statistics and other data and produce relevant reports
  • Adhere to stated policies and procedures relating to quality management
  • Seek to resolve in-life process issues to meet customer SLA
You'll Have The Following Skills & Experience
  • Excellent proficiency of written and spoken English
  • Understanding of financial reconciliations and an appreciation of financial and commercial terminology
  • Excellent accuracy and attention to detail
  • Highly Numerate and basic understanding of Microsoft Excel
  • Ability to work in a complex multi-system and interface environment
  • Basic competence in Windows based tools (Word/Excel)
  • A self-starter and ability to manage their own work with minimal guidance
  • Being able to work in a team
  • Graduate level education – preferably Finance background
  • Associates will be expected to work flexible shift patterns in line with the requirements of the operation
  • GCB Operations Associate
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
BT
Apply now
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Experience : 0 to 3 Years
Education : Any Graduate
Location : Gurgaon
Last Date : 07 Dec 20
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