BT jobs - GCB Operations Associate

GCB Operations Associate

BT
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 14
Applications: 6
Openings: 1

Job Description

You'll Have The Following Responsibilities
  • Perform critical tasks relating to the preparation and production of customer invoices in different regions, together with associated reports.
  • Follow through tasks and take ownership to ensure they are completed to the required standards.
  • Deliver excellent customer service consistently.
  • Escalate queries to a team manager as appropriate, and ensure such queries are completed in a timely fashion.
  • Ensure all requests are handled within required service standard.
  • Establish and maintain effective working relationships with colleagues and customers.
  • Continuous development of skills and knowledge necessary for the role, and take responsibility for own learning.
  • Analyse and interpret financial statistics and other data and produce relevant reports.
  • Adhere to stated policies and procedures relating to quality management.
  • Seek to resolve in-life process issues to meet customer SLA.
You'll Have The Following Skills & Experience
  • Excellent proficiency of written and spoken English.
  • Understanding of financial reconciliations and an appreciation of financial and commercial terminology.
  • Excellent accuracy and attention to detail.
  • Highly Numerate and basic understanding of Microsoft Excel.
  • Ability to work in a complex multi-system and interface environment.
  • Basic competence in Windows based tools (Word/Excel).
  • A self-starter and ability to manage their own work with minimal guidance.
  • Being able to work in a team.
  • Graduate level education. – preferably Finance background.
  • Associates will be expected to work flexible shift patterns in line with the requirements of the operation.

Job Particulars

Role HR
Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id448735
Job Category Diploma
StateHaryana
Country India

About Company

BT
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