Hospitality Manager jobs in Bangalore at Embassy Group

Job Role: Hospitality Manager

It is very very important to have good communication in English and be well groomed and presentable. This is for High End / Luxury Clubs or Restaurants

RESPONSIBILITIES:

Ensure restaurant is ready for service.

Inspect the cleanliness and presentation of all china prior to use.

Check in with guests to ensure satisfaction.

Set tables according to service standards.

Welcome and acknowledge all guests according to company standards.

Seat guests in most efficient manner

Present menu, take order and ensure suggestive selling.

Know your menu and drinks.

Explain current promotions to guests while they are waiting to be served.

Monitor orders using the book copy – keep checking all tables to ensure that orders are being executed smoothly

Take re-orders as and when required.

Ensure that all tables have adequate supply of condiments. If necessary, replenish it.

Present bill and clear bill.

Inform Manager of negative comments.

Check that each table is sparkling clean and replenish napkins before seating the next guest.

Maintain cleanliness of work areas throughout the day.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Speak with others using clear and professional language

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Ensure adherence to quality expectations and standards.

Perform other reasonable job duties as requested by Supervisors.

PERSONAL QUALITIES

a) Friendly, helpful and polite

b) Honest and hard working

c) Able to remain calm under pressure

d) Quick and efficient

e) Reliable and punctual

f) Tactful and diplomatic

g) Confident and attentive

h) Able to work effectively in a team

i) Has a good memory

j) Has a pleasant personality and cheerful disposition

k) Customer-centric and accommodating to patron requests

l) Has excellent oral communication and interpersonal skills

m) Be able to communicate and understand the predominant language(s) of our guests

n) Must be able to work unsupervised

o) Must have the ability to operate a point-of-sale system

p) Be willing to follow direction and ask questions for clarification if needed

q) Be able to work in a fast paced restaurant environment

Embassy Group, a leading development firm in real estate commenced its operations in 1993 led by Jitu Virwani, Chairman and Managing Director of the group.