Alcea Technologies PVT LDT jobs - International BPO Voice Process

please find the job description below:-

•       Candidate with good communication skills and self motivated can apply.

 •      Outbound process.

 •      job responsibilities include performing the tasks.

 •      BPO job responsibilities also include maintaining the quality of  service as required by the client and working on continuous  performance improvement to offer best quality services to the client  who has outsourced the project.

 •      BPO process where customer care department is outsourced, the job  responsibilities also include providing effective and efficient  customer service by resolving all the complaints, issues and queries  of the customers.

 •      The BPO job responsibilities also include performing the monthly  milestone reports and project progress report for the discussion  with the client.

·       Shifts: Fixed US shifts (Saturday & Sunday Fixed off)

·       Cab Services: There are no cap service .

·       Eligibility:- 10th / 12th / any graduates.

·       criteria :- NA.

·       Salary:- 1.56 to 1.68 per annum.