· Handle inbound and outbound calls in a professional manner.
·Address customer concerns and queries promptly and effectively.
·Contact existing customers and reaching out to prospective customers to introduce products and services.
·Gather and accurately record customer information and other relevant data.
·Engage with customers to understand their needs and preferences.
·Resolve customer issues and complaints in a timely and satisfactory manner.
·Maintain documentation of monthly targets and achievements.
·Prospect leads and conduct heavy cold calling to build a sales pipeline.
·Work closely with the leadership team to build out a territory growth strategy.
·Manage accounts to retain and grow current client base.
·Price and service negotiation with clients.
·Develop and execute a field sales business plan.
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