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Tech Sales Executive

Speedbit Technology
Freshers
Delhi(Udyog Vihar ), Faridabad, Gurgaon, Ghaziabad, Noida
Job is expired
Posted on 27 Mar 19
Job DescriptionLast Date 26 May 19

Opening for US Inbound Technical Sales / Tech Support process in Gurgaon, Good payouts, freshers and experienced candidates can apply.

Job description:

  • ·         Candidate should be able to handle US inbound calls
  • ·         Should be able to address customers concerns over the phone
  • ·         Should have excellent Interpersonal skills
  • ·         Should have good knowledge of computers and Windows Operating system
  • ·         Should be able to handle after sales queries about the customer purchased software
  • ·         Should be able to work in rotational US shifts
  • ·         Should be able to up-sell software and warranty plans

 Freshers, college dropouts and B-tech freshers with good communication skills can apply.

  • Good incentive structure, Stable company, Physical presence in three countries (India, US, and Dubai),genuine software support calls (no popups).

Process: Tech Sales/ Tech Support 

Job Type

Interview Type

Written-test, Face to Face Interview, Telephonic Interview

Company Description
Speedbit Technology Pvt Limited is dedicated to providing simple but effective solutions to solve common day everyday PC problems. We help PC users to secure, protect and fix their computers.
The company develops its own software and provides technical support.
Speedbit Technology Pvt Limited was established in 2015 by two partners with a passion for personal computing. Both experienced frequent problems with their own networks and they decided to join together to offer fellow end users products aimed at taking the stress and worries away of maintaining their computers.
Mission Statement
Speedbit’s primary goal is to make everyday computer enjoyable by taking out the stress and worry of managing technology on behalf of our clients, whether in the corporate environment or at home.
Speedbit’s management and the team committed to providing:
    Resolve 90% of all customer Home PC User & SME network issues on first call resolution
    Deliver technical support at a greater value to customers, lower cost and greater convenience than on-site technical support
    Secure and protect customer’s data and privacy
    Ensure high-level of client satisfaction for retention and renewal
Overview
Speedbit has its roots firmly in on-site PC installations, migrations, and repair for small and medium sizes businesses. In an effort to save money, many SMBs try to do everything themselves, become distracted and waste valuable time away from their core business.
This can have a financial impact and this is where Speedbit products and services get involved to allow businesses to refocus on their attention on clients and revenue generating activity. Our proficiencies include desktop, hosting and servers, identity and security, project and portfolio management.
We recruit the best talent from leading institutions and provide them with comprehensive training, as well support for industry certifications from Microsoft and Cisco. This allows us to benefit from strong retention rates and the ability to offer consistent level of quality and support for our clients.
Our products include:
    PC Performance enhancing software
    PC Driver Updates
    Antivirus & antimalware support (VB100 certified engine).
    Full home networking support.
At Speedbit, we believe people perform at their best when they can focus and are able to work and live their own way. Computers are one of the most critical business and recreational tools people rely on in today’s world. Any downtime can significantly impact our clients' business. We aim to ensure our customers can do what they want when they want, all with the peace of mind of having the support team in place to handle any technical issues they may encounter.
Technical Support
Customers have access to our dedicated call center based in Gurgaon. Staffed by highly trained technicians, the team is available 24X7 to resolve all types of technical issues that customers may face. Using the latest tools to quickly and efficiently fix problems, the support team help customers around the world daily.
We offer various packages suited to both the home users and small companies who wish to outsource all the tech support activities.
Customers can relax in the knowledge that all their tech support issues can be resolved on the first call
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