Business Objectives · Ensure quality new acquisition on CASA for Resident/Non Resident accounts, Demat, HSL, Credit cards through Referrals from branch walk-ins, associates and cold calls in the catchment area. · Penetration of FD to existing and new customers. · Ensure quality customer service is delivered. · Meet productivity norms defined through support of channels and own efforts. · Lead generation of customers and closure by tele calling, e-mailing and direct mailing, and tapping walk-ins wherever possible. · Generating leads for other products and passing the same to the branch for follow ups. Productivity · Please note effective 1st Jan 2017 Productivity Target for BSO was set at 15 CASA till June 2017. · There has been a second revision effective 1st July 2017 · Productivity Target changed to 23 Saving Accounts (SB) for all BSOs. |
COMPETENCIES REQUIRED | |
Honesty & integrity | Go getter attitude |
Hard & smart working | Ability to convince & influence |
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