GravitasQ Stories jobs - Customer Care Executive

Customer Care Executive

GravitasQ Stories
experience 0 to 1.5 Years
salary 14,000 - 18,000 Per Month
qualification
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Posted: 1 Year ago
Views: 2
Applications: 1
Openings: 10

Job Description

Customer Care Executive 

  • The candidate should have a prior calling experience

  • Answer inbound calls in a timely and friendly manner

  • Evaluate problems and complaints of the callers and provide proper solutions to them

  • Make relevant notes from callers' interactions

  • Complete call logs and reports

  • Manage and update databases

  • English is compulsory

  • Maintain records of the conversations with the customer and analyze the data.

  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.

  • Also, be well-read on company policies and the website for FAQs or policy-related answers.


More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

  1. What are the job requirements to apply for this Customer Care Executive job position?
    • Ans: A candidate must have a minimum of 0 to 1.5 year experience as an Customer Care Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE),BA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 14000 and 18000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Pune.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Care Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Care Executive position?
    • Ans: There are immediate 10 job openings for Customer Care Executive in our Organisation.

  7. Who is eligible to apply for this Customer Care Executive job?
    • Ans: The mentioned job is open to both Male and Female candidates.


Job Particulars

Who can applyFreshers and Experienced (0 to 1.5 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id823853
Job Category Tech Support
Locality Address Viman Nagar
StateMaharashtra
Country India

About Company

In a time when content has become the backbone of a brand’s identity, GravitasQ Stories facilities and promotes digital-first strategies for different brands. GravitasQ Stories doesn’t only believe in simply delivering quality content for brands that looks and sounds good, but it believes in strategic planning & implementation of the content that generates visible results and engagement.
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