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Customer Relationship Officer
Job Title: Customer Relationship Officer
Job Location: Chennai, Tamil Nadu, India
Job Description:
· Excellent Communication and interpersonal Skills
· Ability to converse in multi-language (Hindi/English)
· Ability to convince customers
· Assist customers in all their queries
Roles & Responsibilities:
· Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
· Suggesting the customer alternative products based on need, lifestyle & spending power
· Explaining the customers about the benefits and offers related to the products
· Verify customer details and guide them through application gateway
· Maintain amicable conversation throughout the call and build customer delight
Mandatory Skills: Excellent Verbal communication in English & Hindi
Education: Any Graduation
About Bankbazaar:
BankBazaar.com is India’s first neutral online marketplace for instant customized rate quotes on Loans, Credit Cards and other Personal Finance products. We’re working hard to change the way financial products are approached in India. BankBazaar.com has been consistently re-defining the online loan experience over the last 10+ years.
Supported by global investors such as Amazon, Sequoia Capital, Walden International, Fidelity Growth Partners and Mousse Partners, BankBazaar.com goal has always been to create a simpler, smoother, end-to-end experience in a user’s financial journey. The company was recognized as India's best Financial Website in 2016 by the Internet & Mobile Association of India (IAMAI) for its efforts in this direction.
With its focus on harnessing mobile technology to deliver paperless transactions, BankBazaar.com aims to be the leading marketplace for financial products. The company offers largest number of financial products in the market, with its highly secure, user friendly and intuitive platform, BankBazaar.com supports more than 85 partner BFSI organizations. Bankbazaar.com is expanding its roots globally and apart from India, BankBazaar.com also has offices in Singapore and has commenced operations there this year.
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