MNC Company jobs - Customer Support Executive

Customer Support Executive

MNC Company
experience Fresher
salary 16,000 - 30,000 Per Month
qualification
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Posted: 4 Years ago
Views: 2
Applications: 3
Openings: 1

Job Description

Huge Requirements for Top MNC's!!

Job Description :

• Freshers or Experience in any sales, Inside Sales, Banking process/customer service, BPO background from Banking process, MBA freshers, BE/Btech can also apply

• Salary: INR 1,00,000 – 3,00,000 P.A. Incentives

• Industry: BPO / Call Centre / ITES

• Functional Area: ITES, BPO , KPO , LPO , Customer Service , Operations

• Role Category: Voice

• Role:Associate/Senior Associate

• Employment Type: Permanent Job, Full Time

Role and Responsibility – Sales Champion

• Identifies business opportunities by identifying prospects

• Sells products by establishing contact and developing relationships with

prospects; recommending solutions

• Outbound calling on data collected through lead generation activities /

secondary data sources

• Daily follow-ups on older leads and work on new leads

• Maintains quality service by establishing and enforcing organization

standards

• Must be energetic, well-spoken, eager to close sales deals and generate

revenue for the organization.

Role and Responsibility – Customer Relationship Manager

• Act as a relationship manager for the Paid customers.

• Build sustainable relationships and trust with customer accounts through

open and interactive communication

• Identify and assess customers needs

• Service customer in finding the right tenant/house as per the requirement

of customer

• Dial outbound and attend inbound calls of the customer and leads

• Use internal tools and methods to provide the best possible service to the

customer

• Negotiate with leads on behalf of a customer

• Keep customer up-to-date on the progress of his account

• Follow communication procedures, guidelines and policies.

 Go extra mile to provide excellent customer service.


Job Particulars

EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id266867
Job Category Tech Support
StateKarnataka
Country India

About Company

Openings for Top MNC Company.
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