Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Oraiyan Groups is a well-known real estate company in Bangalore. We specialize in developing residential projects. The organization was established in 2019 and is guided by the principles of partnership, optimism, honesty, prompt action, and integrity. Our main goal is to leverage our expertise, honesty, and trust to help turn your dreams into reality. We hope to create an environment that enhances your quality of life and provides comfort.