Credence resource management jobs - Executive - Customer Service

Job description 

International BPO - Voice Process (US collections process)

Position Title - Executive - Customer Service

Location Pune 

Highlights: 

· Best In Market Salaries from 2.4 lakhs up to 4 lakhs

· 6-week new hire training program

· Unlimited Incentive Plan with transparent KRA's

· Enhance your Analytical/Decision Making & Negotiation skills

· Cross-functional Growth opportunities within 6 months for experienced candidates

· Free Medical/Life insurance

· Employee Centric Policies

· Free Home Pick & Drop Transportation

· Fixed shifts

· 8-hour shifts [Including the 45 min break]

· Free transport [Home pick-up & drop] 

Profile Summary: 

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating the overdue payment, on behalf of the client. 

Position requirements: 

· Good English verbal skills required

· This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am

· Sunday fixed Off & Alternate Saturday Working

· Candidates with experience in collections or mortgage services will have an advantage