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Customer Support Executive

Black And White Business Solutions Pvt Ltd
0 to 3 Years
15,000 - 25,000 Per Month
Job is expired
Posted on 09 Feb 19
Job DescriptionLast Date 10 Apr 19

Job Summary

  • Customer Support - International Voice / Non Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.
  • Technical Support - Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting
  • Sal - Fresher : 20000K + inc
  • Experience : 30000 + inc

Responsibilities and Duties

  • The primary responsibility is to attend inbound calls for customer support from the existing customers
  • Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company
  • Create reports on the work done and submit it to the team lead/manager
  • Required Experience, Skills and Qualifications
  • Any Graduate/Undergraduate
  • Freshers can apply 
  • Grads or Undergrads with minimum 6 months of bpo Experience
  • Good communication in English

Benefits

  • Extensive training would be provided for the candidates on the process
  • Good career path to become a team lead/Manager and mentoring for the same would be provided
  • Cabs provided
  • Performance incentives

Job Type

Interview Type

Face to Face Interview

Company Description

Black and White Business Solutions Pvt Ltd

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry

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