Job Description
· Respond to customer enquiries in an inbound/outbound call centre environment.
· Strive towards first call resolution.
· Support international customers through inbound & outbound processes.
· Provide support and assistance over the telephone in a prompt, efficient and professional manner.
· Make client feel that they have received the best service at all times.
· Possess good knowledge of the organisations products and processes.
· Maintain TAT for all calls
· Adhere to call scripts and Process policy/ procedures.
· Meet all performance standards set by the organisation.
G7 CR Technologies India Pvt. Ltd., A part of the G7 Group of companies, is a fast growing Company, centrally located in Mathikere, Bangalore.
We are Hiring Candidates for Domestic Voice Process in Our Company. Spot Offer Interview with Good salary and Incentives.
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