*Languages : Tamil, Telugu, Malayalam, Kannada, Hindi*
*CTC 18,000/- & Take home 14,000/-*
*Malayalam Process*
*CTC 18,000/- & Take home 14,400/-*
*Incentives 30,000 to 40,000*
*Qualifications and Skills*
• Good communication skills in English and regional languages (Tamil, Telugu, Malayalam, Kannada, Hindi)
• Problem-solving and decision-making abilities
• Ability to multitask and work under pressure
• Good organizational and time management skills
• Customer-oriented mindset and a passion for delivering exceptional service.
*Roles and Responsibilities*
• Provide prompt and efficient customer support via phone, email, and chat
• Assist customers with product or service-related inquiries and issues
• Identify and escalate priority issues to the appropriate team members
• Maintain accurate and up-to-date customer records
• Ensure customer satisfaction by resolving problems in a timely and professional manner
• Collaborate with cross-functional teams to improve customer support processes
• Stay updated on product knowledge and company policies
• Manage and resolve customer complaints or conflicts.