Customer Support Executive

PITSTOP
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Location : Bangalore
Per Month: Rs. 13,000 - Rs. 15,000
Posted on 18 Nov 19
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Job DescriptionLast Date 15 Jan 20

Responsibilities:

  • Good at managing Customer Request & Service Management, act as Service Adviser
  • Should be able to identify the potential customer and understand needs
  • Up selling & Cross-selling of Services offered by company

Requirements:

  • Should have knowledge of Excel, PPT, Mailing, Tele Calling
  • Should be fluent in English
  • Passionate and Self driven Professionals with relevant work experience in Sales & Operations, Focused, and Responsible for Good Customer Experience & Presentable.
  • Added advantage for resources from automotive domain.
  • Good listener and Problem Solving
  • Quick learner with Good communication skills
  • Capable of handling customer rejection.
  • Self-motivated and willing to work hard to exceed targets in an ever dynamic start-up environment

Job Type: Full-time

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

Brief Profile of About Pitstop:

Pitstop is an online platform delivering one stop solution for all car care needs. We provide quality, economical and convenient car service through our inhouse doorstep vehicles & network of partner garages.

We seek to re-define how car service industry works in India by standardizing service workshops, enabling them to provide better customer experience through the usage of cutting edge technology, data analytics, and implementation of modern corporate practices in the running of service workshops

 

 

Founded: 2015

 

Funding: Secured funding recently from Goldbell Group & Blume Ventures, Anurag Srivastava, Amiya Pathak, Rajesh Yohanan and Rahul Garg. Earlier, the company had received seed funding from Rahul Garg – Founder @ Moglix @ Xoogler, Myntra co-founder Ashutosh Lawania; Livspace founders – Anuj Srivastava and Ramakant Sharma; Krishna Kumar, CEO – Simplilearn and other angels.

 

Cities:

Bangalore, Delhi, Pune, Mumbai, Chennai, Hyderabad

 

The Culture

We are a vibrant young team located in the heart of Bengaluru. Everyday work is fun, casual, and relaxed. Above all, we are passionate about creating a habit of solving real world challenges. We celebrate and seek out diversity of opinion in our team, we- re open to bold and disruptive ideas, and acknowledge and appreciate each other. We always strive for excellence and for the best solution, which is ultimately determined by the customers need. We believe in our product and we use it ourselves.

 

Apply now
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