Roles and Responsibilities:
Candidate must know any of the following languages: English & Hindi
Candidates must be good in Hindi and English language.
Handling inquiries/complaints from customers, targeting satisfactory closure.
Developing relationships with clients and customers, thus enhancing the business.
Communicating courteously with customers by telephone, email.
Customer Satisfaction and improved services.
Keeping accurate records of discussions or correspondence with the clients/customers
Consistency in quality.
Setting up appointments.
Target Oriented.
Making Outbound Calls.
Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
Growing business through the development of new leads and new contacts
Identifying new revenue opportunities
Building business relationships with current and potential clients
Attending networking events to attract and retain clients
Developing and executing sales and marketing strategies to grow business
Maintaining and updating sales, marketing and business development documentation
Assisting with marketing and promotional projects
Collaborating with management on sales goals
Support the team with other responsibilities as required