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Sales Associate

One Stop Retail Pvt. Ltd.
Freshers
9,000 - 11,000 Per Month
Posted on 24 May 19
Job DescriptionLast Date 23 Jul 19

Duties and Responsibilities

  • Stock shelves with products and supplies to ensure in-stock conditions at all times including all kitchen appliances, cleaning products etc.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information to the manager.
  • Collaborate with the immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfaction
  • Meet or exceed call quotas and sales assist quotas, both personally and as a team unit.
  • Answer incoming calls and emails in an efficient manner and Provide accurate answers and solutions to customer queries.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Provide necessary information about products and service
  • Understand customer requirements so as to provide appropriate clarifications and solutions and Route and direct customer requests to appropriate personnel.
  • Provide administrative support and assistance

Job Type

Interview Type

Face to Face Interview

Company Description

One Stop Retail Private Limited

Onestop-Your Home Store spread across 10 locations in greater Mumbai is an organized retail chain that merchandises in products which gratify the consumers' home and kitchen aspirations. 
With more than 20,000 products under 500 brands

 

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