Agentdesks Tech Pvt Ltd jobs - Customer Support Executive

Customer Support Executive

Agentdesks Tech Pvt Ltd
experience 0 to 1 Year
salary 20,000 - 35,000 Per Month
qualification
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Posted: 5 Years ago
Views: 2
Applications: 0
Openings: 3

Job Description

Customer Support Or Product Support ( Email and Chat )

Description
  • Demonstrates higher level knowledge and skills within own discipline. Solves varied and moderately complex problems. Exhibits knowledge of the company, processes, and customers. 
Key Responsibilities
  • Understand, research, and resolve internal and external application and issues of moderate difficulty. Independently learn and investigate customer's high-value problem (HVP),systematic bug or systematic software failures.
  • Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
  • Provide ongoing training to customers for technical and systems issues.
  • Provide assistance in the analysis of customer performance, integration and database management issues. 
  • Deliver updates and reports to managers, partners.
Functional Knowledge
  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
Interpersonal Skills
  • Explains complex information to others in straightforward situations
Education  Qualifications
  • Bachelor's Degree with 0-1 Years of Experience  

Job Particulars

Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Face to Face Interview, Written-test, Telephonic Interview
Employment TypeFull Time
Job Id135048
StateKarnataka
Country India

About Company

About us:

Radius (formerly Agentdesks) is a San Francisco based real estate agent networking + referral platform. Our vision is to empower independent real estate agents around the world in creating a frictionless workflow in buying or selling properties for consumers.  Started in August-2015, we are the fastest growing RE network.
We are looking to build an excellent team of engineers with importance given to quality over quantity.  We are backed by some of the biggest names in the valley - Pete Flint (Founder @ Trulia, partner @ NFX , Tim Guleri (Partner @ Sierra ventures),Bobby Yazdani (Partner @ Cota),Gokul Rajaram (Head of product @ Square, Head of Product @ Google Adsense & Facebook Ads) amongst many others.   

Website: 


Headquarters: San Francisco, CA
Year founded: 2015
Company size: 11-50 employees
Specialties: Real Estate, Professional Networking

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