Hgs jobs - Customer Support Executive

Customer Support Executive

Hgs
experience Fresher
salary 8,000 - 15,000 Per Month
qualification
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Posted: 5 Years ago
Views: 1
Applications: 0
Openings: 50

Job Description

  • To make outgoing calls to customers & keep them informed about new products and services.
  • To try and sell the products and services to people
  • To listen to objections and handle them effectively
  • To enter the details of every interaction in the system researching, locating, and providing information
  • Determines requirements by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id121908
Job Category Tech Support
StateKarnataka
Country India

About Company

Customer care specialists are responsible for making outbound calls to new and existing customers regarding a variety of requests or sales calls. Using their knowledge of products or services as well as great selling skills, these professionals address queries, provide support and sell different products, as needed, to keep customers satisfied and retain business.

Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.

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